x

Economy

WhatsApp Faces EU Consumer Complaint Over Privacy Update

LONDON — Facebook's WhatsApp faces a complaint from European Union consumer groups who say the chat service has been unfairly pressuring users to accept a new privacy update in what it calls a breach of the bloc's regulations. 

The European Consumer Organisation, or BEUC, filed a complaint Monday over the way WhatsApp has brought in changes to its terms of service and privacy policy, saying they aren't transparent or easily understood by users. 

Many WhatsApp users switched to other chat apps like Signal and Telegram because of privacy concerns when the update was rolled out earlier this year because of concerns the changes would give Facebook access to more information on users. 

 "WhatsApp has been bombarding users for months with aggressive and persistent pop-up messages to force them to accept its new terms of use and privacy policy," BEUC Director General Monique Goyens said. "They've been telling users that their access to their app will be cut off if they do not accept the new terms. Yet consumers don't know what they're actually accepting." 

BEUC and consumer rights groups from eight member countries filed the complaint to the EU's executive Commission and the bloc's network of consumer authorities. 

WhatsApp said the complaint is based on a misunderstanding of the update's purpose and effect and would welcome the opportunity to explain it to the BEUC. 

"Our recent update explains the options people have to message a business on WhatsApp and provides further transparency about how we collect and use data," WhatsApp said in a prepared statement. "The update does not expand our ability to share data with Facebook, and does not impact the privacy of your messages with friends or family, wherever they are in the world." 

RELATED

ATHENS - Finance Minister Christos Staikouras described the first Post-Programme Surveillance Report on Greece, published on Tuesday by the European Commission, as a "milestone report" since it officially inaugurates a new chapter for the country and its return to European normality.

Top Stories

Columnists

A pregnant woman was driving in the HOV lane near Dallas.

General News

FALMOUTH, MA – The police in Falmouth have identified the victim in an accident involving a car plunging into the ocean on February 20, NBC10 Boston reported.

General News

NEW YORK – Meropi Kyriacou, the new Principal of The Cathedral School in Manhattan, was honored as The National Herald’s Educator of the Year.

Video

Search Effort Intensifies after Indonesia Quake Killed 271

CIANJUR, Indonesia — More rescuers and volunteers were deployed Wednesday in devastated areas on Indonesia's main island of Java to search for the dead and missing from an earthquake that killed at least 271 people.

A frigid November  20th Sunday was a Greek derby day with the NY Pancyprian Freedoms playing the NY Greek Americans in the Metropolitan division of the Eastern Premier Soccer League  (EPSL) and in the Over 30 division of the  Long Island Soccer Football League (LISFL).

After a late goal from Asteras Tripolis New York, the Hellenic-American soccer team ended its fall regular season in a 2-2 draw against historic Cosma Damiano at College Point Field on last Sunday evening.

AL KHOR, Qatar. The United States frustrated England in a 0-0 draw on Friday for its second consecutive tie in the World Cup.

Here's a collection curated by The Associated Press' entertainment journalists of what's arriving on TV, streaming services and music and video game platforms this week.

Enter your email address to subscribe

Provide your email address to subscribe. For e.g. abc@xyz.com

You may unsubscribe at any time using the link in our newsletter.