x

Economy

EU Cites Cyprus, Greece for Allowing Travel Vouchers, Not Refunds

NICOSIA — With major travel companies such as Aegean Airlines forcing customers to take vouchers instead of refunding ticket prices when flights were canceled during the COVID-19 pandemic, the European Union is going after them, including on Cyprus.

Aegean and some travel companies have violated the EU law by offering only vouchers, doing so with the backing of their countries’ governments but the European Commission said it won’t let that happen.

The EU said it would begin an infringement procedure against ten EU member states that have not taken action to ensure that travelers receive full cash refunds within two weeks.

National legislation in Croatia, the Czech Republic, Cyprus, Greece, France, Italy, Lithuania, Poland, Portugal and Slovakia still violates EU rules, reported the Cyprus Mail.

“Many companies in the transport sector have been faced with unsustainable cash flows and revenue situations. Throughout this crisis, the Commission has consistently made clear that passenger rights remain valid in the current unprecedented context and national measures to support the industry must not lower them.

“These nations have adopted legislation allowing carriers to offer vouchers as the only form of reimbursement,” the Commission said, giving the countries 10 days, or until July 13 to meet the requirements or face fines.

The Cyprus Consumers’ Association has repeatedly called for vendors to provide refunds instead of vouchers and said people should demand their money back from travel agents even if they had already agreed to a voucher.

The association said customers and clients were legally entitled to a refund instead of a voucher despite the recent law amendment allowing businesses to issue vouchers instead of cash refunds for cancelled bookings.

The European Consumer Organisation has called the launching of infringement proceedings “good news,” insisting that “consumers should not be used as cheap credit to bail out the travel industry,” with Aegean asking Greece’s government for even more financial aid.

RELATED

NICOSIA — Israel and Cyprus said Monday that they have made “significant” headway in resolving a long-running dispute over an offshore natural gas deposit and say they are committed to quickly reaching a deal as Europe looks for new energy sources.

Top Stories

Columnists

A pregnant woman was driving in the HOV lane near Dallas.

General News

FALMOUTH, MA – The police in Falmouth have identified the victim in an accident involving a car plunging into the ocean on February 20, NBC10 Boston reported.

General News

NEW YORK – Meropi Kyriacou, the new Principal of The Cathedral School in Manhattan, was honored as The National Herald’s Educator of the Year.

Video

From Yale to Jail: Oath Keepers Founder Stewart Rhodes’ Path

PHOENIX — Long before he assembled one of the largest far-right anti-government militia groups in U.

Enter your email address to subscribe

Provide your email address to subscribe. For e.g. abc@xyz.com

You may unsubscribe at any time using the link in our newsletter.