Cook County Treasurer Maria Pappas Announces Office Closure Due to Coronavirus

March 16, 2020

CHICAGO – To help protect taxpayers and employees against the spread of the coronavirus (COVID-19), the Cook County Treasurer’s Office closed at noon on March 13 and will remain closed indefinitely, Treasurer Maria Pappas announced in a news release on March 13.

“We have not had a case of the coronavirus in our office and I want to keep it that way,” Pappas said. “While it is of surpassing importance to protect our employees and visitors to the building from this virus, it is important to continue serving taxpayers.”

In the meantime, key personnel will work remotely to collect tax payments, issue refunds and perform the other office functions, Pappas said.

Further aspects of the plan include:

  • The Office will continue to accept payments at com, where more pay than at Chase branches.
  • Mail and payments continue to be accepted at the Chase lockbox, community banks and Chase branches, ensuring that distribution of tax revenue to taxing districts is not interrupted.
  • Taxpayers seeking answers to questions regarding property taxes can contact the Treasurer’s Office via the website. Questions are answered by email by staff working remotely.
  • Callers to 312-443-5100 remain able to use the automated menu to answer basic questions. They will be directed to the website should they need additional information.
  • The website is available in more than 100 different languages. Visitors can download informational brochures in 24 languages.

“I will evaluate the situation on a daily basis to determine when it is advisable to reopen,” Pappas said.

More information is available online: http://www.cookcountytreasurer.com.


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