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Cheating Greek Internet Shopping Site Fined, Suspended Temporarily

ATHENS – An internet shopping site in Greece that defrauded customers, including failing to issue refunds for undelivered goods, was fined €120,000 ($129,163.52) and temporarily shut down.

The Development Ministry imposed penalties on the e-shop company Athanassios Perifanis & SIA, which operates through the website perishop.gr. The ministry stated the temporary cessation was necessary to protect consumers but would allow the company to resume operations in the future.

This action followed an audit by the General Directorate of Market and Consumer Protection, which uncovered violations of consumer law. These included failing to deliver products on time, not informing customers, and misleading them about the availability of goods advertised online.

Customers who had grievances found themselves unable to communicate with the company, as it avoided addressing their concerns, leaving many in the dark about the status of their orders and money.

The ministry advised individuals with complaints to submit them to the General Directorate of Market and Consumer Protection at kataggelies.mindev.gov.gr. Minister Kostas Skrekas pledged that inspections would “continue at an unabated pace.”

In December 2023, the ministry fined the major retailer Dixons’ Greece business, Kotsovolos, €2 million ($2.15 million), after an audit found the store had misled customers about the real prices of products before and after discounts.

“We said and we are doing it. The controls by the Ministry of Development and the imposition of fines will continue, with the sole criterion being the enforcement of the law,” Skrekas stated.

He added, “The market belongs to no one; it has laws and rules that everyone must follow. We monitor the market; we protect the consumer. We will not tolerate misconduct. Violators will be punished.”

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