Spotlight on Alexandria Marren: United Airlines Senior VP of Onboard Services
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Greek American Alexandria (Alex) Marren is United's senior vice president of Onboard Service. She is based at the company’s operations center in suburban Chicago. Named to the position in June 2008, she is responsible for the full range of work within the division, including worldwide flight attendant operations, catering, crew accommodations and flight attendant scheduling. Marren joined the company in 1987. Prior to her position in Onboard Service, Marren oversaw United's day-to-day operations, including system operations control, flight dispatch and operations analysis. She was also responsible for the overall performance of Ted® and United Express®. She served as vice president of Airport Operations-East, where she was responsible for United’s eastern most airport operations in North America and the Caribbean, including Washington Dulles International Airport. Marren has held numerous managerial and leadership positions at United’s world headquarters and at airports in the United States and in Athens, Greece. She joined the company as a supervisor in Customer Service and assumed various leadership roles of increasing responsibility, including director of Customer Service Planning, where she led technology projects such as EasyCheck-in and EasyInfo. Prior to joining United, she served as manager of Customer Service for People Express Airlines in Newark, N.J., and Chicago. Marren holds a bachelor’s degree from Harvard University.